We do not accept telephone requests for repeat prescriptions. Watch our video on nominating a pharmacywhen requesting your medication. More information on the service can be located here. see communications between your GP surgery and other services, such as hospitals. We are working hard to resolve it. Before you make your choice you can read more about our cookie policy. Attleborough Patients can contact Attleborough Surgery at 01953 453166 for appointments. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Patient Satisfaction with GP Practice Appointment Times. Egton Medical Information Systems Limited. Before you make your choice you can read more about our cookie policy. The Account option, which is visible once your name is selected. We are setting up a new delivery service for our dispensing patients. Thank you for subscribing to our newsletter. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Please do not use this message box to request other items of medication or send enquiries to the surgery. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. NR17 2AS Map, Queens Square SurgeryQueens Square For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Find out how to renew your repeat prescriptions. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. The website sends you round and around in circles. NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. How on earth am I supposed to make an appointment? If you wish your prescription to be available for collection from elsewhere, e.g. We make it easy to register you and your family. Change your contact and personal details or change your password. You can now submit a request for your repeat medication using the internet. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Sorry for any inconvenience. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. We've put some small files called cookies on your device to make our site work. (If you make your request by post, please enclose a stamped addressed envelope). Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. . Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. We make it easy to register you and your family. Ask your GP surgery how you should let them know when you need your repeat prescription. Attleborough All rights reserved. We've put some small files called cookies on your device to make our site work. The NHS Access app is no longer working. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. There are also other online services and apps you can use to order a repeat prescription. Attleborough NR17 2AF Map. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. 96.90% had confidence, of 215 respondents. You can add or change your nominated pharmacy in theAccount section of Patient Access. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. I believe that I may have an adult umbilical hernia. View more. Thank you for your feedback. Sleep like a baby. Cant get through on phone. Request repeat medication If you would like to request repeat medication, follow the steps below. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Before you make your choice you can read more about our cookie policy. If you need to add or change your nominated pharmacy, follow the steps below. Attleborough coughs and colds) can all be treated effectively with help and advice from your pharmacist. Analytical cookies send information to Google Analytics. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. In all cases please order your prescriptions at least 2 working days before they are needed. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Flu vaccinations - Under 65 At Risk Groups. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. We would also like to use analytical cookies to understand how our site is used and improve user experience. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. We try to reserve our GP appointments for patients with more serious health problems. (Note that ordering several items at once to be counted as one prescription). We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. By asking your local pharmacist to request on your behalf. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. You'll be able to collect your medicine in person when it's ready. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. There's more information about prescriptions in your NHS account. Normally I have meds delivered, which has been an excellent service. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Please allow 2 working days before collecting your prescription. NR17 2AS. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. You do not need to see a GP to order a repeat prescription. If you have been advised by the surgery that your medication review is due, please complete a review. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Message your practice. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Station Road SurgeryStation Road Messaging. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. We will use a cookie to save your choice. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. We will use a cookie to save your choice. Select Repeat Medication from the menu, then New medication order. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Thank you for your feedback. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. We continue to work to resolve these issues as soon as we can. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. We've put some small files called cookies on your device to make our site work. Analytical cookies send information to Google Analytics. The website wasnt working. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. What has happened to this surgery? We'll be in touch shortly. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. We would also like to use analytical cookies to understand how our site is used and improve user experience. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. View the cost of prescriptions on the NHS website. If not, you'll need to order your medicines from your GP surgery each time. I can't see the request new medication link, 111 outside of your GP practice's opening hours. Find out more about online health and prescription services. Using your NHS account. Flu vaccinations - Aged 65 and over group. Attleborough You can add or change your nominated pharmacy in the. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Admin enquiries. For more information, see the dispensary page. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Station Road, Attleborough, Norfolk, Nr17 2as, England. Our monthly delivery service supports our most vulnerable patients. View NHS information about opening hours, contact details, directions, appointments and GP service details. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Before booking an appointment please follow our triage system to choose the appropriate route for you. Help Coughs, backaches, flu, and other services, such as hospitals call queue times prescriptions! Delivered, which is visible once your name is selected Road,,. Call the repeat prescription by logging into your account using the internet the line. At 01953 453166 for appointments excellent service the account option, which is once... 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