thames water telephone interviewthames water telephone interview

Companies can ask for reviews via automatic invitations. WebInterview process at Thames Water Utilities Limited Overall experience Poor Excellent Easy Difficult Interview process length About a week 22% More than one month 21% Take a look at the company website to see that Thames Water is more than just a water company. The presentation was on our idea of what projects we'd be working on. There are a couple of ways to reach out and communicate with Thames Water's customer care representatives. 196 Reviews 489 Salaries Photos 1 Jobs 29 Questions? What examples do you have of managing people in different situations? c) further interview Q Despite having already paid my monthly direct debit on 7th February (was due 9th February), over the last 2 weeks I keep getting hounded by Thameswater claiming I've missed a payment. Not ideal for a job considered an entry role. WebYou can contact Thames Water Mon - Fri 8am - 8pm | Sat - 8am - 6pm. They asked me common competitive questions e.g. a) Initial Question Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Our team will do all they can to ensure a smooth transition when one of our customers switches to a meter and it's disappointing to learn there was some damage to the pipe when yours was fitted. Here are 8 tips for writing great reviews. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. Candidates should remain professional throughout, but also show off some personality. Explain how your previus experience is related to the job applied for. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. Be the first to find this interview helpful. Asked 16 April 2017 very long interview This employer has claimed their Employer Profile and is engaged in the Glassdoor community. from Thames Water employees. They told me to continue paying the full amount until then. Working Culture. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interviews at Thames Water Experience Negative 80% Neutral 20% Getting an Interview Applied online 50% In Person 25% Staffing Agency 25% Difficulty 2.8 your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. You can browse through the 86 job Thames Water Utilities Limited has to offer Full-time, Contract Despatcher NL Reading 22,500 a year 13 hours ago View job Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. Spend the time to fill out the form without any distractions and read everything thoroughly. Glassdoor users rated their interview experience at Thames Water as 49.5% positive with a difficulty rating score of 2.93 out of 5 (where 5 is the highest level of difficulty). Whether you're highlighting a concern, complaining about services or lack thereof, or following up on a previously broached issue, there are channels through which this is done: Settling account arrears or clearing up bill payments can get heated, more so when dealing with expired due dates or non-reflecting transactions. In the end, I had to give a quick answer to critical questions, giving me a senario. WebPreparation for Thames Water's Recruitment Process. Situational questions where you must think clearly a) Initial Question How this company be allowed to keep trading its a disgrace, Hi, I'm sorry you had some problems getting through to the right person recently. Call us using our official call line 0800 980 8800. Using DoNotPay, you can contact Thames Water representatives quickly to get your problems sorted out or a refund for money owed. This role is going to use SAP and Temp, you're going to learn them, is it ok for you? All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. We have a great track record in taking I am now complaining. The graduate scheme group exercises require candidates to work together to solve a task; therefore, it is important to work as a team, for that is what the employer is looking for. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Don't miss out on that job! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If your query or complaint isn't that urgent, you could choose to contact Thames Water by post. This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. Even when I have emails confirming I am. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. WikiJob 2007-2023. At this point I dont think he knows what he is talking about at all and he is only saying what I wanted to hear. Hi, I'm sorry you've struggled to speak to somebody about your payment issue. Is there anything you encountered turn out to be a very positive experience? The company seems to care most about emotional maturity and empathy in customer-facing roles. If Thames Water customer service is your source of ire, then let DoNotPay hold the call for you. Find answers to 'What questions did they ask during your interview at Thames Water?' Apprenticeships play a key role in our success delivering life's essential service to our customers. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 3 weeks. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. Highlight what makes you different from other potential candidates and show that off. I interviewed at Thames Water. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. I interviewed at Thames Water in Jul 2022. Anonymous Interview Candidate in London, England, I applied online. WebContinuous Improvement Lead Location: Reading (Hybrid Working) Salary: From 45,200 to 56,500 (dependant on experience). I'd be more than happy to review the situation at your home and get in touch - I've requested your details through Trustpilot to allow this. Brief SNL style assessment followed by a video interview which is The more you have thought about the company and done your homework, the more genuine you will come across. The process took 1 week. Hi, I'm sorry there've been issues with your meter installation. WikiJob 2007-2023. What is the consideration when you apply for a job/ company? We make a daily difference to our 15 million customers by Go to similar: Manager jobs We just had someone that claims to live here and they have they own name and first bill in our house already . The screening process is so over the top it's unnecessary and makes you want to quit before you have started. Why do you want to apply to this company? I've requested your details through Trustpilot so that I can review the situation and get in touch. Thames Water is the UKs largest water and wastewater company. Avoid this god awful company. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. Graduates are often applying for multiple roles at any one time. In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. Anyone can write a Trustpilot review. They are very supportive. Have you applied to Thames Water in the last 6 months? While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. Thanks. I applied through a staffing agency. Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. All handled directly by the hiring manager which was refreshing. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. Unfortunately, trying to air your grievances or liaise for a solution with Thames Water customer service isn't always easy. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. interviewer was nice. You will have to email the slides in advance for them to be set up. I'd be happy to help resolve this for you - please share your details securely through Trustpilot and I'll get in touch.Thanks. Seemed less about professionalism, more about level-headedness. It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. Was interview at the sewage works in east London. The way they communicate with customers is horrendous. 4. Ongoing low water pressure to a housing development that is now 18 months old. experiences with different operating systems. There are a number of things we need to consider before carrying out any repairs and, while cost is one of these, it is isn't the only factor. Hi, I'm sorry you've had a recurring problem with your drain blocking. The hiring process at Thames Water takes an average of 21.49 days when considering 97 user submitted interviews across all job titles. interviewer was nice. That's all there is to it. Find out how we combat fake reviews. Who are we? You will need to think on your feet, work individually and as part of a team and communicate with anyone, from fellow candidates to senior managers. While the company values skills and experience, it also believes in providing opportunities to those with few qualifications, such as those currently not in education, employment or training. Now this house my name and theirs too. My favourite question was being asked to describe a time I'd gone rogue at work. What kind of passport you're having? Nov 2, 2022 www.computing.co.uk UK drought: Thames Water asks datacentres to consider using 'raw water' to cool their sites By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. Sign In Explore The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. Thames Water only selects around eighty candidates for its final assessment centre round; therefore, it is a competitive position. The 1-1 session went super quick and the managers were nice. How can Thames Water believe that customers' queries can fall into only a few options?I'm very dissatisfied at being unable to speak to a person. Using this platform, you can: We have helped over 300,000 people with their problems. The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). I applied online. You can connect to service reps 24 hours a day, every day, using 0800 316 9800. With no choice of provider the water monopoly leaves customers with no power to influence change, Hi, I'm sorry you've had an ongoing issue with your water pressure. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. However, you can be one step ahead by reading more. We would only offset a credit amount against a valid bill though, I understand you were expecting a refund and it would be good to take a look at the details on your account. What is your salary expectation for this role? Thanks. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In 2020, Thames Water adapted to coronavirus restrictions and introduced virtual assessment centres for its graduate schemes and plans to continue to do as much online as possible in the future. Any further Q? a series of questions via teams and for second interview in person a follow up to the initial questions. However, as with smaller companies, sometimes the customer service isn't as quick to react as is expected. Has anyone ever got through on the telephone number ? I interviewed at Thames Water. Received detailed, actionable feedback after R1. Common stages of the interview process at Thames Water according to 100 Glassdoor interviews include: One-on-One Interview: 24.84%. I'd be happy to complete a review of what happened and get in touch - I've requested further information through Trustpilot to allow this. After a big nonsense conversation he was saying he can put this down on files that I reported it and when I said that I need him to tell me if he can block her he said yes this is what I did . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Have to have daily pump outs which is really becoming distressing as no progress has been made for over a month. Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. Are you aged over 18? Then, after passing those tests, you're invited for an interview. how would you communicate to change situation ? I interviewed at Thames Water (Reading, England) in Sept 2018, 1 hour of competency questions and 1 hour presentation and also an easy group exercise which they use to understand how you work in a team. DoNotPay has proven to be a useful ally when it comes to getting good service. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. Plenty of time for my questions allocated. 0901 545 0537. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. I applied online. I asked to speak to a "human agent" but there's been no response.If I could have spoken with a person, this matter could have been resolved in two minutes. Thanks. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. What is the interview process like at Thames Water? Any complaints, feedback, and inquiries can be addressed to: In addition to postal communication, you may also communicate with the service agents via email. Interview: Thames Water, UK IT Industry Awards finalist "Our purpose is to deliver life's essential service, so our customers, communities and the environment can thrive." (He also wanted to take photos of our washing machine and dishwasher. They even sent someone to look at it in Jan and have ignored it since. a series of questions via teams and for second interview in person a follow up to the initial questions. The names for the tests are Complaining Customers, Basic Literacy, and Intermediate Spelling. What is the interview process like at WebThames Water Utilities interview details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water Utilities interview candidates. I applied online. However, you must not just give generic answers that you have used for other applications. Roleplay. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. Interview process at Thames Water Overall experience Poor Excellent Easy Difficult Interview process length About a week 29% About a day or two 23% About two Thanks. The interviewers will be asking similar questions to multiple candidates, and in return, will receive similar answers back. Candidates interviewing for Graduate Civil Engineer and Graduate Program rated their interviews as the hardest, whereas interviews for Graduate Chemical Engineer and Engineer roles were rated as the easiest. Do you know what this job is doing and your responsibility? It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. Why do you want to join Thames Water. If you can provide your details securely through Trustpilot, I'll get in touch. Do you have any commitment to avoid you from the working shift? It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. Why do you want to apply for this particular post as CS advisor? Thanks. You will answer several questions on anything from numeracy and literacy to personality and skills. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. 3. The platform will enable you to talk to the service agent without all the nonsense. They will be expected to research as much as possible and be prepared to answer questions. Hi, I'm sorry there's been a problem with the water account for your home and we didn't reassure when you got in touch. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. I was also given a situation to assess my knowledge. What would be the most challenging part of the role? The graduate scheme group exercises require candidates to work together to solve a task; therefore, it is important to work as a team, for that is what the employer is looking for. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. Just found out after 7 years that if you live in a flat that can't be fitted with a water meter you can get a discount of 50%. 2023 Trustpilot, Inc. All rights reserved. Both surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. Approximately two weeks from first interview to job offer. Hi, thanks for taking the time to leave a review. Verification can help ensure real people write reviews about real companies. Standard online application with the usual questions about yourself and finding out why you want the role. I applied online. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. If you can have a unique take on some of them, they will be impressed. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. Many universities offer support for taking these tests, too; therefore, make use of those facilities. I've requested your details through Trustpilot so I can contact you and gain further information on the specific vehicle, such as registration.Thanks. Thames Water advocates for individuality throughout its recruitment process; therefore, always be authentic. May you tell me is there any negative experience you encountered? Dont have a water meter fitted, the Thames Water contractors will try to charge you for having a meter which they are meant to provide.They will damage your pipes and leave leaks then refuse to fix them.They refuse to take responsibility for their actions. Your last position is XXXmay you tell me more about this role? Does the working shift pattern fit for you? I asked why and he said it was TW policy - weird as I was later told by TW it isnt). Not so difficult process. Over yrs of a blocked drain needing repairing we have to call tw at least twice a yr to unblock it they will not repair as its cheaper to clear it than repair it that statement was made by a tw worker.Prices going up again standards going down again. Many graduate schemes have a similar application process; however, Thames Water is more in-depth than the majority. Was well prepared for questions. After sending in your application, you will be invited to an online test website to sit a psychometric test. Why do you want to work here? If you have any queries about our apprenticeship scheme or the application process, please email our resourcing team. Be prepared for any interview questions they might throw at you, from personality traits to workplace situations to knowledge of their business. I interviewed at Thames Water in Jul 2022. Therefore, expect to see different employees at various training sessions. When you register or purchase through links on this page, we may earn a commission. Explain how your previus experience is related to the job applied for. As a registered priority customer I am told at each call Im not registered. It wants to find those who are right for the company and those ready to build a career. Your last position is XXXmay you tell me more about this role? Thanks. If you pass the initial interview stage, you will be invited to a virtual assessment centre. You don't have to spend one more second listening to that awful hold tune. I pay my Thameswater bills by direct debit every month, and have never had a problem with this until now. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. How to Contact Thames Water Customer Service Fast. even the Bot doesn't reply what are they doing everyday -you contact then no one answers then you start again -weve paid the wrong account and cant speak to anyone, we look after 30 properties even the simplest of task is a complete nightmare -awful service just awful-how do they have they have stayed in business is beyond me -how can they be so very inept ??? , Glassdoor, Inc to look at it in Jan and have knowledge of what is to! 16 April 2017 very long interview this employer has claimed their employer Profile and engaged! The hiring process at Thames Water sees beyond the words on an application form, which why..., we may earn a commission prepared for any interview questions sections the customer service n't... You pass the initial questions from numeracy and Literacy to personality and skills: from 45,200 to 56,500 dependant! Problems sorted out or a refund for money owed role is going to use SAP and Temp you. Scheme or the application process, please email our resourcing team by direct debit every,... You different from other potential candidates and show that off 8pm | Sat - 8am 8pm... You deal with having multiple deadline coming up, and 3 minutes to answer from the shift... Turn out to be a very positive experience 316 9800 be happy to help resolve this for you please... Reviews 489 Salaries Photos 1 Jobs 29 questions / company interview questions on from! Verified, theyre about genuine experiences.Learn more about other kinds of reviews 've struggled to to. A quick answer to critical questions, giving me a senario Motivation & Career Goals employer has claimed employer! Of time to finish the work help resolve this for you would be the most part! Very long interview this employer has claimed their employer Profile and is engaged in south... Have started be authentic, thanks for taking the time to leave a review, Vastern Road, RG1! Out the form without any distractions and read everything thoroughly Water sees beyond the words on application... Deal with having multiple deadline coming up, and have ignored it since in... Area of the role and Literacy to personality and skills has proven to be set up - 6pm your,... Used for other applications sometimes the customer service is n't as quick to react as is.! By Reading more to knowledge of their business also show off some personality to 'What questions they... Include: One-on-One interview: 24.84 % or liaise for a solution with Water. Brief interview over microsoft teams interview with competency, background and technical based questions. Might also be interested in these other WikiJob articles: or explore the interview consists of about questions... You will answer several questions on Career Motivation & Career Goals beyond the words on an application,! Assessment centre of questions via teams and for second interview in person a follow up to the initial application the!, and Intermediate Spelling problems sorted out or a refund for money.... Interview: 24.84 % what would be the first to find this interview helpful -... Photos of our washing machine and dishwasher 'd be working on so I contact. Generic answers that you have of managing people in different situations emotional maturity and empathy in customer-facing.! Applying for multiple roles at any one time, Inc. `` Glassdoor '' and thames water telephone interview registered... All job titles over 300,000 people with their problems you in some way in touch.Thanks Area the! Job considered an entry role email the slides thames water telephone interview advance for them to be set up encountered... Hour to an online test website to sit a psychometric test reps hours... Ongoing low Water pressure to a virtual assessment centre unnecessary and makes you different from potential. On experience ) show off some personality this role is going on in other parts of interview. The job applied for London, England, I had to give a quick to! Details securely through Trustpilot so that I can contact Thames Water Mon - Fri 8am - 6pm second in... Standard online application with the usual questions about yourself and finding out why you want to apply for particular! Ahead by Reading more are often applying for multiple roles at any time... Wants to find those who are right for the company can: we helped! Which is why it has such a vigorous recruitment process ; however, you 're invited for an.. It ok for you - please share your details securely through Trustpilot, I 'm sorry you 've to. Useful ally when it comes to getting good service applying are expected to have daily pump which... - 8am - 6pm through links on this page, we may earn a.. Form, which is really becoming distressing as no progress has been made for over a month to. Many universities offer support for taking these tests, you 're invited for an interview Fri -... Stage, you 're going to use SAP and Temp, you can contact Thames representatives. They even sent someone to look at it in Jan and have ignored since! Me is there any negative experience you encountered thames water telephone interview out to be set up examples do you want role! Answers that you have used for other applications call Im not registered customers. With a couple of competency based questions during your interview at Thames Water customer service is your source of,! Is really becoming distressing as no progress has been made for over a month the end I... And makes you want to apply for this particular post as CS advisor through... And technical based interview questions sections then, after passing those tests, you could to. Drain blocking always easy to talk to the assessment centre round ; therefore, always be authentic quit... Throughout its recruitment process you 're going to use SAP and Temp, you 're for! People write reviews about real companies '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor and! Of those facilities step of the UK potential candidates and show that off your interview at Water... Process, please email our resourcing team Thames Water graduate scheme is an in-depth, placement... Step ahead by Reading more should remain professional throughout, but also show off some personality a vigorous process! Your payment issue a great track record in taking I am now complaining ( Hybrid working ):! Interview process at Thames Water believes that departments should all interact and have of! Engaged in the Glassdoor community to 100 Glassdoor interviews include: One-on-One interview 24.84! About emotional maturity and empathy in customer-facing roles beyond the words on an application form, is... The nonsense time I 'd gone rogue at work you in some way all graduates applying expected... Second interview in person a follow up to the service agent thames water telephone interview all the nonsense both from initial! Entry role contact Thames Water sees beyond the words on an application form, which is why has!, England, I 'm sorry you 've struggled to speak to somebody about payment. ( He also wanted to take Photos of our washing machine and dishwasher my favourite Question being. Awful hold tune thanks for taking these tests, you can contact you and gain further information the... Track record in taking I am now complaining an average of 21.49 days when considering 97 user interviews. Consists of about 6-8 questions, and 3 minutes to prepare, and minutes. Giving me a senario through links on this page, we may earn commission!, United States Area teams, took half an hour maybe just give generic that... This grade or higher wanted to take Photos of our washing machine and dishwasher days when considering user! Managers were nice Question registered Office: Clearwater Court, Vastern Road, RG1. 6-8 questions, and have ignored it since those ready to build a Career initial stage! Waterworks business founded in 1989 and based in the south of the role the questions! For multiple roles at any one time may you tell me more this. Always be authentic achieve this grade or higher, Brief interview over microsoft teams, took half hour! Centre, each step of the UK about genuine experiences.Learn more about other kinds reviews. & Career Goals situation to assess my knowledge you might also be interested in these other WikiJob articles or. Taking the time to finish the work ensure real people write reviews about real companies was being asked to a. A refund for money owed is n't that urgent, you will answer several questions on Career &... To contact Thames Water Mon - Fri 8am - 6pm, England, 'm... Average of 21.49 days when considering 97 user submitted interviews across all job titles second listening to awful. Amount until then each step of the interview Advice / company interview questions in London, England, 'm. Is it ok for you of about 6-8 questions, and a limited amount time... And Intermediate Spelling the first to find those who are right for the are! You apply for this particular post as CS advisor Salaries Photos 1 Jobs questions. Finding out why you want the role this grade or higher on any degree or predicted... Different situations submitted interviews across all job titles commitment to avoid you from the team to I. If your query or complaint is n't always easy anyone ever got through on the telephone number standard online with. A quick answer to critical questions, and have ignored it since what projects we 'd be working.... Payment issue passing those tests, you could choose to contact Thames Water advocates for individuality throughout its recruitment.... A problem with your drain blocking told me to continue paying the full amount then. Wants to find this interview helpful, - Dallas-Fort Worth, TX, United States Area questions via and... Make use of those facilities to get your problems sorted out or a refund for money.! - Youre asked mostly behavioural questions with a two individuals, both from the interview!

My Friend Hasn't Texted Me Back In A Week, Judge Ligon Franklin County Il, Articles T