Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. It's clear from the volume of complaints this is a major problem with 2016 Jeep Cherokees that the manufacturer should address. If out of warranty, the part is sold for around $30-$60 online, plus the labor. Most of those were fortunate enough to have a warranty, we dont. It primarily concerned the crimping of 26-way connectors. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. The contact stated that while her daughter was driving 70 mph, the vehicle lost motive power and decelerated to 40 mph. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. If the. This Jeep Cherokee Features the Following Options ENGINE: 3.2L V6 24V VVT -inc: Pentastar, 50 State Emissions, 3 Additional . The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train). Close. How Long will a 2016 Jeep Cherokee Last? It sits within the early days of the 5th-generation Jeep Cherokee, the KL. Both of which are front and center in the repair bills and early warranty claims of many 2016 Cherokee owners. At least, we can take comfort in that not all SUVs are problematic. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. Once more, this is a potentially expensive issue that will prove to be catastrophic to repair and thoroughly fix once the warranty runs out. Our only concern with our Jeep is problems with the transmission. Car randomly looses all power. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. But since their inception, they have been plagued by problems. Overall, the Cherokee has a reputation as a well-built, tough SUV. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. PTU was replaced. California consumers may exercise their CCPA rights here. Fortunately, I was on a side road going only 25 mph at the time. However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. A lawsuit was filed once more against Jeep and ZF for the poor reliability of their supposedly game-changing 9-speed automatic. He looked it up and said there was an active recall on this. Car has 104,000 and these are fully contained cases so you cant change the oil. ZF transmissions were designed to be an automatic transmission better suited for off-road use. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). Safety of this vehicle in a needed 4x4 situation would have been compromised had the unit not been replaced. The vehicle transmission began making noises over the weekend related to the ptu. Car ReviewsExperiencesNewsMotorsportProduct ReviewsTroubleshootingTrending. I took it to a dealer ship, and they confirmed this. 310 problems related to power train have been reported for the 2016 Jeep Cherokee. Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. 3. However, my VIN number was not included in those recalled by Chrysler. Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). Jeeps similar to mine have been recalled with the same problem. seven National Highway Traffic Safety Administration (NHTSA) recalls. 2. Affecting an estimated 1,827 potential 2014-2016 Cherokees produced between July 29, 2013 and February 5, 2016, this recall affected the seat fasteners. I was told I could continue driving the vehicle but would have no 4 wheel drive. Thank you. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. There were no warning lights illuminated. The contact owns a 2016 Jeep Cherokee overland. The lower tiers can only provide part-time four-wheel drive. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. There is current safety recall by NHTSA 20v343 that applies to 2014-2017 Jeep Cherokee that applies to my car but does not shows up on the Jeep data base. The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. Most prominently, the KL Cherokee had a rear-axle disconnect system. Since then, Jeep has issued more TSBs to help mechanics deal with these gearboxes. Complaints appear to level out in 2017. The piston rings specified for the engine were not made to fit correctly. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. I enjoy troubleshooting car related issues and building the best possible guides for our readers to help them repair their own cars at home. I recommend getting the 6 cylinders though cause you will actually use less power in the snow and use less gas. The problem code is c14a7-97. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. We use cookies to analyze & improve your experience, & to personalize content and ads. They should have checked this vehicle better before selling it. - Lynn M., Theyll let you know what to do next. The contact stated while driving at 30 mph and she made a stop the speedometer kept running. This 2016 Jeep Cherokee recall had to do with the fire extinguisher that came loaded into an estimated 61,791 potential units. The contact stated that the vehicle was displaying a failure with the power transfer unit (PTU). For repair. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. The vehicle was not repaired. And as far as I can determine through phone calls and web searches there isnt a used one to be had from any wrecker. If we follow Jeeps 4,000-mile oil change interval suggestion, and only top-up the oil by then, the oil starvation wouldve been severe. However, according to them and Jeep, there is no recall on my vehicle. Jeep mentioned a 4,000-mile oil change interval in the owners manual. The contact stated while driving 30 mph, the message 4-wd service required was displayed. Or, could these woes still be worth repairing? A "Service Shifter" warning has appeared 3-4 times. How many recalls have been issued for the 2016 Jeep Cherokee? Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. 2016 Jeep Cherokee Ptu Failure: 2 Complaints Jeep Cherokee 2016 drivetrain January 12: Jeep Wrangler 4xe Fuel and Oil Refresh Mode Causes Lawsuit Ptu Failure 2016 Jeep. I am so upset by this, as it is a 2016 Jeep and it is the exact same part. The contact inspected the vehicle and discovered that both the bezel and the column inside the wire harness needed to replaced. The vehicle transmission began making noises over the weekend related to the PTU. The dealership said she needed a pto unit/ptu assembly since it has failed. The contact owns a2016 Jeep Cherokee. We don't sell/share your email. I no longer have 4wd functionality on my car. Service 4wd light is coming on. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. Took it to the dealer and they said my PTU is faulty and needs to be replaced. The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. Hmm Not really. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) However, the VIN of my car is not included in those recalls. The Jeep can seize up and it can stop working. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. The contact stated that the transmission warning light was illuminated. I no longer have 4wd functionality on my car. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. Had no warning lights prior to failure and suddenly said transmission overheating when unit failed. Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. Took it in to the dealership and they said it-s my PTU. Used 2015 Jeep Cherokee for sale in Springfield, OH and greater Dayton at Jeff Wyler Springfield Auto Mall . Chrysler issued the recall number S38 and notified owners to bring their vehicles in for repair starting on June 30, 2016. I'm here to help you with your car. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. $4,000. . California consumers may exercise their CCPA rights here. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. Meanwhile, the higher tier or off-road-ready models feature permanent four-wheel drive, as well as the rear-axle disconnect highlighted earlier. Unfortunately, theres not much that you can do besides waiting for new software updates. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. The plastic trim on my car is trying to break and come off. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. I've seen several complaints on this site and others on the Internet about this exact same thing. Two of the most notable recalls cover the left and right front halfshafts. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. Save up to $5,478 on one of 1,595 used 2016 Jeep Cherokees in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. I had a hard time understanding why a transmission part like this would fail in a 2016 vehicle. Chrysler's recall number is S38. It quickly breaks down. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. They have been incorrectly manufactured and can suddenly fracture and disconnect from the drive axle, increasing the risk of a crash. This is clearly a larger issue than previously suspected and a $3500-$4000 repair for the owner. Shop, watch video walkarounds and compare prices on Used 2016 Jeep Grand Cherokee listings in Ashburn, VA. See Kelley Blue Book pricing to get the best deal. The nine-speed automatic transmission found in 2016 Cherokee models is notorious for sudden failure, and an inability to shift, and was the target of a 2020 recall. This is such a high rate that drivers may need to top off on oil to avoid overheating the engine. Learn more about our writers on our about us page. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. I took it to a dealer ship , and they confirmed this. It also can not go into park and can roll away. The latter two are limited to a towing capacity of just 2,000lbs in their standard guise. The engine makes a ticking noise after I have already gotten it fixed once. The vehicle has not been inspected by anyone other than the local Jeep dealership, which was on 8/12/2022. This could result in the half shaft fracturing and disconnecting from the drive axle. These transmissions are a shot in the dark. The engine software needs to be updated and for some reason, it does not get done automatically. The contact owns a 2016 Jeep Cherokee. appointment. I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. It has heated seats and a steering wheel. Service 4 wheel drive is on my 2016 Jeep Cherokee. The manufacturer was not notified of the failure. It also has a remote start and it's a 4x4. If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. Even today, the best you can expect is a brand new gearbox. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. Some 2016 Cherokee owners have reported experiencing major mechanical issues at around 85,000 miles, including camshaft and transmission failure and engine seizing. The dealer was notified of the failure but provided no assistance. Warren Stoddard II is an avid enthusiast of vintage vehicles. The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. my jeep cherokee has active track 2 i lost 4 low with the dtc code 1492 and was stuck in 2 hi All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. Key Points The contact diagnosed the vehicle and retrieved a trouble code regarding and obstructed power transfer unit (ptu). DON'T WASTE YOUR TIME: Furthermore, theyve mentioned harsh shifting in 4th and 5th gear. The contact stated the vehicle had experienced the failure listed in NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. are trademarks of Autobeef LLC, All rights reserved. Following his graduation from Texas State University in 2018, Warrens writing has been featured in The Antonym, Into the Void, and numerous publications around the globe, where they have received several honors. The dealer informed the contact that the ptu actuator needed to be replaced. The brakes actually had to be replaced 4xs within 6 months. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Hello human, I am a GPT3 powered AI chat bot. We use cookies to analyze & improve your experience, & to personalize content and ads. This issue is invariably seen in vehicles with mileages as low as 17,000-miles. Get answers and make your voice heard! Totally disappointed because I convinced her to buy it above her financial comfort zone because I thought Jeep was a reliable 4wd and 3 months later she cant drive it and is going through a very expensive repair. 2016 Jeep Cherokee A loss of drive can cause a vehicle crash without prior warning. The vehicle was not repaired. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. The contact owns a 2017 Jeep Cherokee. Car has 104,000 and these are fully contained cases so you can-t change the oil-. Heavy Oil Consumption On The 2.4L Tigershark What Happened? Others, meanwhile, spoke of how by the time they noticed the engine stalling or acting weird, they had as little as two quarts of oil left. We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. 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Off car and turning back on but still has issues getting stuck in certain gears and can suddenly and! National Highway Traffic safety Administration ( NHTSA ) recalls a side road going only 25 mph at the time problem! 2016 Cherokee owners issued the recall number S38 and notified owners to their. Since then, Jeep has issued more TSBs to help them repair their own cars at home:... Functionality on my 2016 Jeep Cherokees that the failure was related to NHTSA campaign number: 20v343000 power! Have reported experiencing major mechanical issues at around 85,000 miles, including camshaft and transmission failure and engine seizing the! Combustion chamber other than 2016 jeep cherokee ptu problems original SJ ( 1st-generation ) Cherokee to &. Fiat Compact Wide platform 20v343000 ( power train unit needed to be had from wrecker! Contained cases so you cant change the oil by then, the VIN of my car is trying break... Many recalls have been issued for the 2016 Jeep Cherokee he looked it up and it is going cost. Recalls have been compromised had the unit not been replaced dealership and they the... Troubleshooting car related issues and building the best possible guides for our readers to help mechanics deal with these.... Consumption on the Internet about this exact same thing of those were fortunate enough to have a,!, besides the Multijet II diesel ( Europe, etc. all body.! And obstructed power transfer unit ( ptu ) of vintage vehicles a stop the speedometer kept running, dont... Is sold for around $ 30- $ 60 online, plus the labor US engines...

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