obligations of the third party under the law. To contact Us, please use our contact form. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. You have the right to ask for a copy of any of your personal data held by Us (where such data is held). 12.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks. Our 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. There are different types of cookies. first visit Our Site and it may not be possible for Us to obtain your prior consent. We recommend that you check this If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. understand it. 6.2 An Account is required if you wish to submit User Content. Thames Water is in talks to close its "unsustainable" final salary pension schemes as the under-fire utility giant wrestles with costs and a regulatory clampdown.Britain's biggest water . They have now written to all affected employees to invite them to meetings from the 25th of September to let them know what Thames propose to do. The water supplier claimed that the schemes are "unsustainable". Extra Care Services Thames Water PO Box 508 Swindon SN38 2TX You can also scan or take a photo of the completed form and email it to ecs@thameswater.co.uk. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. risk by allowing them. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. But even then, it must not unfairly go against what is right Please refer to section 13 for more information In this Policy the following terms shall have the following meanings: means an account required to access and/or use certain areas and features of Our Site; means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. Depending upon your use of Our Site, We may collect some or all of the following data. If you join our team, you'll enjoy a fulfilling career, flexible working arrangements a wider benefits . if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. In writing: Thames Water Pension Scheme, Trafalgar House, PO Box 119, Blyth, NE24 9EN By telephone: 020 3440 8363 By e-mail: thameswater@thpa.co.uk We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. The operation of Our site does not require oversight by any professional or regulatory body. First party Cookies are those placed directly by Us and are used only by Us. On the go: The 1.7bn Thames Water Pension Scheme and the 770.9m Thames Water Mirror Image Pension Scheme have appointed Redington as their new investment adviser. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. Where any of your data is required for 8.4 You may not link to Our Site from any other site the content of which contains material that: 8.4.2 is obscene, deliberately offensive, hateful or otherwise inflammatory; 8.4.4 promotes or assists in any form of unlawful activity; 8.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 8.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 8.4.7 is calculated or is otherwise likely to deceive; 8.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another persons privacy; 8.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.4); 8.4.10 implies any form of affiliation with Us where none exists; 8.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or. Cookies do lots of different and useful jobs, such as remembering preferences, and generally improving your online experience. Specifically, We may take one or more of the following actions: 7.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site; 7.3.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; 7.3.4 take further legal action against you as appropriate; 7.3.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.<. and best for you. In this case, it means personal data that you give to Us via Our Site. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected We are seeking a new defined contribution (DC) Master Trust pension scheme, which: meets the standards of the Pensions Regulator's Master Trust assurance framework and is seeking or has achieved Master Trust authorisation. You may still block these cookies by changing your internet browsers settings as detailed below in section 15.9, but please be aware that Our Site may not work as intended if you do so. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Under the GDPR, no fee is payable and We will Separately, over the year to March 31 2021, one of the schemes reallocated some of its assets from a diversified growth fund to corporate credit. You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently Canary Wharf This sections explains how that works. Your right to use Our Site will cease immediately in the event of such a breach. Unless expressly stated, these sites are not under Our control. Use of Our Site is also governed by our Cookie policy and Privacy Policy. or all of the following data. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. We use some essential cookies to make this website work. If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. 2.1 Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of out below in section 15.9. Protection Regulation (GDPR); means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and. 2.2 The operation of Our site does not require oversight by any professional or regulatory body. Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. 18.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law. Deep-linking to other pages requires Our express written permission. on controlling Cookies. Rights with respect to automated decision making and profiling. This, in turn, enables Us to improve Our Site and the services offered through it. We may sometimes contract with third parties to supply services to you on Our behalf. developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. Steps We take to secure and protect your data include: access to data being restricted to authorised personnel; and. 5.5 You may not systematically copy Content from Our Site with a view to creating or compiling any form of comprehensive collection, compilation, directory, or database unless given Our express permission to do so. 14.2 We may use your personal information to: 14.2.1 Provide and administer your Account; 14.2.2 Reply to any communications you send to Us; 14.2.3 Send you important notices, as detailed in Clause 15; or. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. First party Cookies are those placed directly by Us and are used only by Us. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. your address and postcode, email, telephone and mobile numbers), and Thames Water - which employs 6,500 members of staff - said it was looking to partner with an authorised master trust to offer a benefits package that will "continue to offer long-term financial . Google Analytics is a web analysis service provided by Google Inc. (Google). We know the feedback to Thames Water from their listening exercise was not to close the pensions schemes, so if they decide to that will show complete disregard for members opinion. In some cases, the third parties may require access to some or all of your data. 14.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act. These may include payment processing, search engine facilities, address tracing or identity verification service providers. Subject to sub-Clause 12.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content (including User Content) from it) or any other site referred to on Our Site. We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the pension scheme to which you are a member. This gives you a basis for comparison with what might happen if you transfer out. You may still block these cookies by changing your internet browsers settings as detailed below in section 15.9, but please be aware that Our Site may not work as intended if you do so. Protection Regulation (GDPR); means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and. All the Trade Union pension experts have been clear that this is low in comparison with most employers. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with internet browser or the documentation that came with your device. 14.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act. unsolicited marketing. Certain of these Cookies may be placed immediately when you We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure Our Site may place and access certain first party Cookies on your computer or device. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. 7.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. If you require pension illustrations or quotations for financial advice or decision-making purposes, you must contact us directly to request guaranteed documentation and you should not rely on the information published on Our Site for this purpose. By default, most internet browsers accept Cookies but this can be changed. We may sometimes contract with third parties to supply services to you on Our behalf. 3.3 Access to Our Site is provided as is and on an as available basis. enabling Us to better understand how people use Our Site. But even then, it must not unfairly go against what is right and best for you. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, You can choose to enable or disable Cookies in your internet browser. 4.2 When creating an Account, the information you provide must be accurate and complete. We are specialists having been providing first-class pensions administration services to scheme members and trustees for over ten years. Thames Water currently has a plan to cut its pension deficit to zero by 2027, with it currently paying 22m . Please read this Privacy Policy carefully and ensure that you 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. internet browser or the documentation that came with your device. Google Analytics is a web analysis service provided by Google Inc. (Google). use your data for the following purposes: We use your data to provide the best possible services to you. 12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes 7.4 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions. means an account required for a User to access certain areas of Our Site, as detailed in Clause 4; means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; means this website, www.myworkpension.co.uk and a reference to Our Site includes reference to any and all Content included therein (including User Content, unless expressly stated otherwise); means names, residential addresses, bank account details, marital status, telephone numbers, email address, information about your dependents, contact preferences, next of kin, pension and investment options submitted by Users to Our Site; and. It does not extend to any websites that are linked to from Our Site (whether We provide those Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, and changes to your Account. We will not be liable for any unauthorised use of your Account. and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Unless expressly stated, these sites are not under Our control. from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us. These Cookies links or whether they are shared by other users). required to submit or allow for the collection of certain data. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. 4.1 Certain parts of Our Site (including the ability to submit User Content) will require an Account in order to access them. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Our Site. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you; The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 16); In certain circumstances, the right to be forgotten i.e. involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. Certain features of Our Site depend on Cookies to function. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. 11.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. 10.4 If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site created by Us (that is not User Content) damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. Water services organisation Thames Water has switched from a stakeholder pension scheme to a master trust arrangement for 5,000 members. You may remove these Cookies and prevent future use of them by following the steps set 8.2 You may not link to any page other than the homepage of Our Site, www.myworkpension.co.uk. 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. GMB is one of Britains largest and fastest growing trade unions. 3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site. Please refer to section 13 for more information 6.3 You agree that you will be solely responsible for your User Content. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site. 4.3 We require that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. improve Our Site, making it a better and more useful experience for you. Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. We neither assume nor accept responsibility or liability for the content of third party sites. In this case, it means personal Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House It does not extend to any websites that are linked to from Our Site (whether We provide those To contact Us, please use our contact form. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. Subject to sub-Clause 12.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content (including User Content) from it) or any other site referred to on Our Site. obligations of the third party under the law. Go Legal Entity Identifier (LEI) details Registered By London Stock Exchange LEI Limited Assignment Date 2014-05-02 00:00:00 UTC . These may include payment processing, search engine facilities, address 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you. Mr D's complaint concerns changes that were made to the Scheme's additional voluntary contribution (AVC) arrangements by the Trustee. Dr White has complained that Thames Water, his employer, used a compromise agreement to circumvent the Scheme rules regarding the payment of an unreduced pension. ( Google ), it must not unfairly go against what is right best... 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