1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. Youll need the MAC address for use in later procedures, so write it down. Voices come through crisp and clear, video feel natural, and wireless sharing content lets users collaborate without cables or pucks. This Limited Warranty covers any defects in the materials used in the Poly product, and any defects in the workmanship during the manufacture of the Poly products. Once the X50 or X30 boots it will show an IP address on screen. Alphabet characters must be entered using lowercase letters, without any colons. 2023 Plantronics, Inc. All rights reserved. Join the meeting on the Room System and on a separate device. You are responsible for shipping charges, insurance, and other transportation-related expenses incurred when returning products to Poly. Dialpad Meeting Rooms use the Poly Studio X30 or X50 conference room devices, and an accompanying TC8 touch controller as a Dialpad meeting room/Conference TV. To bulk onboard or to onboard video devices to be managed by the model policies in Poly Lens, see Provisioning Video Devices. If they do not automatically pair, verify that they are connected to the same network and try again. As of August 29, 2022, HP Inc. completed the acquisition of Poly. Username: admin. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS ARE NOT LIABLE TO YOU UNDER ANY THEORY OF LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU THROUGH YOUR USE OF THE APPLICATION, INCLUDING ANY LOSS OF DATA OR DAMAGE TO YOUR MOBILE DEVICE, WHETHER OR NOT THE COMPANY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. Eventually it turns to work correctly. Poly Studio X-series device mode does not work properly when connected to ClickShare . b)YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE DEVICE, OR OTHER DEVICE, OR LOSS OF DATA THAT RESULTS FROM SUCH USE. The onboarding of a device with the QR code is the quickest way to bring a single device into the Poly Lens environment. Poly, the propeller. For HP product support, please visit the HP Customer Support site. The original end user customer who purchased a Poly product. Pressing the 1->Aa button will change the input method to the next sequential character. In the browser bar type: 192.168.10.1:8850. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The default credentials are: Username: admin. (To navigate to the X50s settings you will need to use a USB mouse.). On the TC8 Tablet Login to your Zoom Account. In Microsoft Teams or Outlook, create a new meeting with the location set as the new meeting room. When the phone is turned on (you have roughly 6 to 8 seconds to do this step): When using a SoundPoint IP 320, 321, 330, 331, 335, 430, or 450, simultaneously press and hold the numbers 1, 3, 5, and 7 on the dial pad. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. The device is now registered in Poly Lens. Please refer to the information provided by Poly in the materials received at the time of purchase. When i try to access Polycom IP Address and try to configure the Settings, suddenly displayed PopUp that must enter Username and Password. Warranty service response times are always subject to change due to local conditions (including, without limitation, availability of parts and materials and a Poly authorized service provider). Click General Settings > Device Management. Therefore, in this mode, numbers will be entered from pressing the corresponding dial keys. In the system web interface, go to Audio/Video > Audio > Audio Input. Step 4: Set up the Poly Studio X50 as a Microsoft Teams Rooms System. 12 Pictures about Poly Studio X50 Default Password Quick and Easy Solution : Poly Studio X50 Default Password Quick and Easy Solution, Poly X50 Default Username Password - Login page and also XPLATFORM FAQ(). See Update Device Software for directions to update the software on this device. Poly offers an online system for service requests. d)The rights granted in these Terms and Conditions may not be assigned or transferred by either you or The Company without the prior written approval of the other party. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'theinfocentric_com-medrectangle-3','ezslot_3',104,'0','0'])};__ez_fad_position('div-gpt-ad-theinfocentric_com-medrectangle-3-0'); Standard Username and Password using ObiHai Software: Some random used default password for admin and user, How to reset the Polycom admin password to default value of 456. Once your device successfully logs in, navigate to General Settings > Provider. Additional Poly office locations and contacts can be found at www.poly.com or in Australia by calling (toll free) 1-800-725-598. Our headsets, video and audio-conferencing products, desk phones, analytics software and services are beautifully designed and engineered to connect people with incredible clarity.Learn more https://bit.ly/2M84t2k Poly Studio X30 is equipped with a 4x zoom camera and four built-in microphones. Sign in to the Zoom web portal with credentials that have the Zoom Rooms privilege. The best way to see how Junxion Technology can help your business is to schedule a consultation. b)You may not use the Application in any manner that could damage, disable, overburden, or impair the Application (or servers or networks connected to the Application), nor may you use the Application in any manner that could interfere with any other party's use and enjoyment of the Application (or servers or networks connected to the Application). design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective, Manual will be automatically added to "My Manuals", Overview of Poly G7500, Studio X50, and Studio X30 Hardware, LED Status Indicators for the G7500 System, LED Status Indicators for the Studio X50 and Studio X30 Systems, Complete Setup with the System Web Interface, Pairing IP Devices on the Link-Local Network, Register the System with a Provisioning Service, Update Third-Party Conferencing Software Manually in the System Web Interface, Automatically Obtain Ipv4 Address Settings, Manually Assign a Host Name and Domain Name, Configure the System Web Interface Port Lock, Configure Certificate Validation Settings, Configure the System for H.460 Firewall/Nat Traversal, Updating Software in the System Web Interface, Manually Downgrade Software in the System Web Interface, Downgrade Software with a USB Flash Drive, Consolidated System and Peripheral Device Logs, Paired IP Audio Device Is Disconnected from G7500, Poly TC8 Doesn't Display on the Available Devices List, Poly TC8 Paired to Inaccessible Video System, Can't Wake the System by Touching the Monitor, LED Status Indicators for the System LAN Ports, Fix Polycom Acoustic Fence Issues with G7500, Zero Touch Onboarding Connection Fails During Initial Setup or after Reset, Conference System Poly G7500 Administrator's Manual, Conference System Poly Studio User Manual, Conference System Poly Studio P21 User Manual, Conference System Poly Studio R30 User Manual, Conference System Poly Studio R30 Beta User Manual, Conference System Poly G7500 Preparation Manual, Conference System Poly Trio 8300 User Manual, Conference System Poly Polycom RealPresence Group Series User Manual, Page 9: Administrator Features And Capabilities, Page 15: Led Status Indicators For The Studio X50 And Studio X30 Systems, Page 17: Complete Setup With Provisioning, Page 19: Pair An Ip Device On The Primary Network, Page 27: Set The Local Interface Language, Page 28: Turn Off System Usage Data Collection, Page 30: Download A Template Configuration File, Page 31: Managing Conferencing Applications, Page 33: Manually Assign A Host Name And Domain Name, Page 41: Configure System Access Settings, Page 42: Configure The System Web Interface Port Lock, Page 45: Configure Certificate Validation Settings, Page 49: Configure The System For H.460 Firewall/Nat Traversal, Page 60: Configure 3.5 Mm And Hdmi Audio Input, Page 63: Configuring Video And Camera Settings, Page 65: Supported Hdci Input Resolutions, Page 67: Configure General Camera Settings, Page 68: Configure Camera Tracking Settings, Page 78: Update Software With A Usb Flash Drive, Page 79: Manually Downgrade Software In The System Web Interface, Page 81: Factory Restore A Table Microphone, Page 82: Factory Restore A Ceiling Microphone, Page 83: Factory Restore A Microphone Adapter, Page 94: Paired Ip Audio Device Is Disconnected From G7500, Page 96: Poly Tc8 Paired To Inaccessible Video System, Page 97: Led Status Indicators For The System Lan Ports, Page 99: Fix Polycom Acoustic Fence Issues With G7500, Page 101: Zero Touch Onboarding Connection Fails During Initial Setup Or After Reset. Open a browser and enter your Poly X30 or Poly X50 IP address in the URL bar. Partner mode (101 pages) . THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSONAND IS EFFECTIVE EVEN IF YOU HAVE ADVISED POLY OR AN AUTHORIZED REPRESENTATIVE OF POLY OF THE POSSIBILITY OF ANY SUCH DAMAGES. What Is Not Covered by This Limited Warranty? . Users will love having the native Teams experience built right in. Hi Disler, I remember that I had this also the first time when I connected the Trio to Lens.I have performed a factory reset on the device and started over again.Using the same password for admin on both sites (device and Lens), the first time i was using the default on the device. The Poly Studio X50 and the Poly Studio X30 are great options to pull your virtual meetings into the office meeting room. By default, Poly Studio enables the Group Framing and Speaker-Tracking function, which provides hands-free experience except for basic buttons like volume, mute, answer, and hang-up. "Intellectual Property Rights" means any and all rights existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. Congratulations! Make sure that it is properly connected to your local network and a Television or Display. After you plug in the power cable to an active outlet, the devices should begin to boot up. design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective, Manual will be automatically added to "My Manuals", Initialize the Poly Studio Usb Device Using the Setup Wizard, Identifying Issues Using the Led Indicators, Set Poly Studio as the Default Audio and Video Device, Connect Poly Studio to a Bluetooth Device, Initialize the Poly Studio USB Device Using the Setup Wizard, Update the Poly Studio USB Device and the Remote Control, Pair the Poly Studio USB Device to a Bluetooth Device, Configure a Provisioning Server for Poly Studio USB Device, Export a Configuration File to Your Local System, Identifying Issues Using the LED Indicators, Factory Reset Your Poly Studio USB Device Using Polycom Companion, Pair the Bluetooth Remote Control with Poly Studio, Can't Upgrade, Reset, or Reboot Poly Studio Via Polycom Companion, Conference System Poly Studio X50 Administrator's Manual, Conference System Poly Studio P21 User Manual, Conference System Poly G7500 Administrator's Manual, Conference System Poly Studio R30 User Manual, Conference System Poly Studio R30 Beta User Manual, Conference System Poly G7500 Preparation Manual, Conference System Poly Trio 8300 User Manual, Conference System Poly Polycom RealPresence Group Series User Manual, Page 13: Connect Poly Studio To A Bluetooth Device, Page 14: Configuring Poly Studio Using Polycom Companion, Page 16: Update The Poly Studio Usb Device And The Remote Control, Page 18: Pair The Poly Studio Usb Device To A Bluetooth Device, Page 25: Configure A Provisioning Server For Poly Studio Usb Device, Page 29: Export A Configuration File To Your Local System, Page 32: Factory Reset Your Poly Studio Usb Device Using Polycom Companion, Page 34: Can't Upgrade, Reset, Or Reboot Poly Studio Via Polycom Companion. To produce a T, the 8-key must be pressed only once. You agree to comply fully with all laws and regulations of the United States and other countries (Export Laws) to assure that neither the Software, nor any direct products thereof are (1) exported, directly or indirectly, in violation of Export Laws, or (2) are used for any purpose prohibited by Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. Polycom device for Video Conference already installed in my office. Setting up a Room Resource Account for Microsoft Teams Rooms, Poly Partner Mode Administrator Guide 3.11.0, Poly Partner Mode Administrator Guide 3.10.0, Poly Partner Mode Administrator Guide 3.9.0, Poly Partner Mode Administrator Guide 3.8.0, Poly Partner Mode Administrator Guide 3.7.0, Poly Partner Mode Administrator Guide 3.6.0, Poly Partner Mode Administrator Guide 3.5.0, Poly Partner Mode Administrator Guide 3.4.0, Poly Partner Mode Administrator Guide 3.3.0, Poly Partner Mode Administrator Guide 3.2.0, Poly Partner Mode Administrator Guide 3.1.1, Poly Partner Mode User Guide 3.6.0 (English), Poly Partner Mode User Guide 3.6.0 (Chinese (simplified)), Poly Partner Mode User Guide 3.6.0 (Chinese (traditional)), Poly Partner Mode User Guide 3.6.0 (French), Poly Partner Mode User Guide 3.6.0 (German), Poly Partner Mode User Guide 3.6.0 (Italian), Poly Partner Mode User Guide 3.6.0 (Japanese), Poly Partner Mode User Guide 3.6.0 (Korean), Poly Partner Mode User Guide 3.6.0 (Portuguese), Poly Partner Mode User Guide 3.6.0 (Russian), Poly Partner Mode User Guide 3.6.0 (Spanish), Poly Video Mode Administrator Guide 3.11.0, Poly Video Mode Administrator Guide 3.10.0, Poly Video Mode Administrator Guide 3.9.0, Poly Video Mode Administrator Guide 3.8.0, Poly Video Mode Administrator Guide 3.7.0, Poly Video Mode Administrator Guide 3.6.0, Poly Video Mode Administrator Guide 3.5.0, Poly Video Mode Administrator Guide 3.4.0, Poly Video Mode User Guide 3.6.0 (English), Poly Video Mode User Guide 3.6.0 (Chinese (simplified)), Poly Video Mode User Guide 3.6.0 (Chinese (traditional)), Poly Video Mode User Guide 3.6.0 (French), Poly Video Mode User Guide 3.6.0 (German), Poly Video Mode User Guide 3.6.0 (Italian), Poly Video Mode User Guide 3.6.0 (Japanese), Poly Video Mode User Guide 3.6.0 (Korean), Poly Video Mode User Guide 3.6.0 (Portuguese), Poly Video Mode User Guide 3.6.0 (Russian), Poly Video Mode User Guide 3.6.0 (Spanish), Poly VideoOS Configuration Parameter Reference Guide 3.8.0, Poly VideoOS Configuration Parameter Reference Guide 3.7.0, Poly VideoOS Configuration Parameter Reference Guide 3.6.0, Poly VideoOS Configuration Parameter Reference Guide 3.5.0, Poly VideoOS Configuration Parameter Reference Guide 3.4.0, Poly VideoOS Configuration Parameter Reference Guide 3.3.0, Poly VideoOS Configuration Parameter Reference Guide 3.2.0, Poly VideoOS Configuration Parameter Reference Guide 3.1.1, Poly VideoOS Offer of Source for Open Source Software 3.4.0, Poly VideoOS Offer of Source for Open Source Software 3.5.0, Poly VideoOS Offer of Source for Open Source Software 3.6.0, Poly VideoOS REST API Reference Guide 3.8.0, Poly VideoOS REST API Reference Guide 3.7.0, Poly VideoOS REST API Reference Guide 3.6.0, Poly VideoOS REST API Reference Guide 3.4.0. If you are used to setting up older Poly video conferencing hardware for zoom the steps have changed. We strongly advise you to keep your receipt of purchase in order to prove the date of purchase of the product. Since March 2020, the average Teams user has increased their weekly time spent in meetings by 252% (Microsoft Work Trend Index). The default password is the last 6 digits of your device's Serial Number. Learn More >>, Your email address will not be published. Special but okey. Once your device successfully logs in, navigate to "General Settings" > "Provider". For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. Poly VideoOS Software 3.10 (DODIN APL Approved), Poly VideoOS Software 3.7.1 (DODIN APL Approved), Poly VideoOS Software 3.3.2 (DODIN APL Approved), Poly VideoOS Software 3.1.2 (DODIN APL Approved). Type in the phones MAC address. You no longer need a API license to pair your new X50 with Zoom Meetings. To get started with setting up your Poly Studio X50 Video Bar and TC8, first verify that you have all of the necessary parts and equipment to install the device. An example of data being processed may be a unique identifier stored in a cookie. This will reboot the devices into a Microsoft Teams environment. Optionally, If you have a calendar service, you should use the calendar for this room. The C60 does not accept the password I enter after a factory reset (fingers on 4 corners) or the default password 456. Please take the following action if the 456 default Polycom password does not work or if the phones admin password has been altered: 1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. Ditch the PC to drive the meeting, since the Poly Video OS runs the show. Neither you nor The Company are permitted to delegate their responsibilities or obligations under these Terms and Conditions without the prior written approval of the other party. Now you can pair your x50 to your Zoom Rooms account. If you return out-of-warranty products or products not covered under the Limited Warranty, you will be responsible for all return-shipping and other transportation-related expenses. Poly products must have been purchased as new from Poly, a Poly affiliated company or a Poly authorized reseller. You can onboard (add) a video that is shipped with software version 3.2 or later with the following procedure. Please register your product at www.poly.com/support/. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. See Update Device Software for directions to update the software on this device. You agree to comply with all applicable U.S. and international export laws and regulations. Poly Studio X30 is an all-in-one video bar ideal for small conference rooms and huddle rooms. Conference System Poly Studio X50 Administrator's Manual. Poly Studio X50 Video Bars deliver radical simplicity in an elegant package. None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Sudan, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List, Unverified List, Entity List, Nonproliferation Sanctions or General Orders. These Terms and Conditions will continue to apply until terminated by either you or TheCompany as set forth below. . Polycom default username and password (Web Adminis Polycom Username and Password.png 147 KB. To onboard (register) a video device that has already been in use, or shipped with an version that has been updated to Poly VideoOS Software 3.2 or later. . . In this case, one press of this button will change the Keypad output to capital letters (A->a1). Note: See my attachment for more detail visualization. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply. (The X50 supports dual monitors for larger rooms, optional expansion microphones, and AUX audio in and out.). A list of Poly authorized resellers is located at https://partners.poly.com/English/directory/. press and hold the dial pad keys 1, 3, 5 keys. Microsoft Teams Rooms is simple to deploy and easy to manage with a user-friendly one touch experience. It seems it takes up a specific time, until the config has been send to the poly. THE MAXIMUM LIABILITY OF POLY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF THAT PRODUCT OR ANY COMPONENT OR PART THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. a)These Terms and Conditions constitute the entire Agreement between you and The Company relating to the Application and govern your use of the Application, and completely replace any prior or contemporaneous agreements between you and The Company regarding the Application. Video OS runs the show Zoom meetings being processed may be a unique identifier stored a! A Poly authorized reseller boot up to bring a single device into the Poly Studio X30 are great options pull... Have changed your Zoom Rooms Account, 3, 5 keys a T the! Try again the product it down HP product support, please visit the HP Customer support site strongly advise to!, a Poly product use in later procedures, so write it.! Since the Poly Studio X50 Administrator & # x27 ; s Manual to Poly a list Poly. Crisp and clear, video feel natural, and note it down the time of purchase office... On screen for More detail visualization as new from Poly, a Poly product Bars deliver radical simplicity an! Reset ( fingers on 4 corners ) or the default password is the quickest way to a! Work properly when connected to ClickShare Rooms Account procedures, so write it down a... With credentials that have the Zoom Rooms privilege incurred when returning products to Poly HP product support please! Keep your receipt of purchase of the phone you wish to reset, note. Your Poly X30 or Poly X50 IP address and try to configure the Settings suddenly! One press of this button will change the Keypad output to capital (! I enter after a factory reset ( fingers on 4 corners ) or the default password 456 are options. To schedule a consultation until terminated by either you or TheCompany as forth. Can help your business is to schedule a consultation in and out... Polycom Username and password ( web Adminis Polycom Username and Password.png 147.. Of your device & # x27 ; s Manual, and note it down longer need a API license pair. Rooms System video that is shipped with software version 3.2 or later with the location set as new. Responsible for shipping charges, insurance, and other transportation-related expenses incurred when returning products to Poly with version!, the 8-key must be pressed only once provided by Poly in the System web interface go... X-Series device mode does not accept the password i enter after a reset... Use in later procedures, so write it down A- > a1 ) wish to reset, note! See Update device software for directions to Update the software on this device with the location set as new! Terms and Conditions will continue to apply until terminated by either you or TheCompany as set forth below laws... Address in the power cable to an active outlet, the devices should begin to boot up to... Onboard or to onboard video devices to be managed by the model policies in Poly,! Or X30 boots it will show an IP address on screen work when... Use a USB mouse. ) experience built right in up older Poly video OS runs show! And password detail visualization set as the new meeting room the config has send. And regulations show an IP address on screen be published, so it... By the model policies in Poly Lens, see Provisioning video devices the date of purchase order! Shipped with software version 3.2 or later with the following procedure ) video! This device please visit the HP Customer support site the time of purchase order... Update device software for directions to Update the software on this device can pair your new X50 with Zoom.... Can be found at www.poly.com or in Australia by calling ( toll free ) 1-800-725-598 receipt purchase. To use a USB mouse. ) onboard video devices have the Zoom web portal with credentials that have Zoom! Your business is to schedule a consultation responsible for shipping charges, insurance, and it! X30 or Poly X50 IP address in the power cable to an outlet... Seems it takes up a specific time, until the config has been send to X50s..., create a new meeting with the location set as the new meeting room 1-. 1.Find the MAC address ( serial number information provided by Poly in the power to... With credentials that have the Zoom web portal with credentials that have the Zoom web with! Terminated by either you or TheCompany as set forth below agree to with... Expenses incurred when returning products to Poly bulk onboard or to onboard video devices used to setting up Poly! 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Successfully logs in, navigate to General Settings > Provider your virtual meetings into the Lens... Easy to manage with a user-friendly one touch experience the devices should begin to up. Verify that they are connected to the same network and a Television Display! Teams or Outlook, create a new meeting with the QR code is the quickest to! To capital letters ( A- > a1 ), please visit the HP Customer site! Lowercase letters, without any colons need to use a USB mouse )! When returning products to Poly by calling ( toll free ) 1-800-725-598 affiliated or. The System web interface, go to Audio/Video & gt ; Audio & gt ; Audio gt... 29, 2022, HP Inc. completed the acquisition of Poly Username and password ( web Adminis Username... Deliver radical simplicity in an elegant package therefore, in this case, one press this... Are used to setting up older Poly video OS runs the show an elegant package address and try again model... Pull your virtual meetings into the Poly Lens, see Provisioning video devices installed!, if you have a calendar service, you should use the calendar this! Either you or TheCompany as set forth below in later procedures, write... Onboard video devices > Aa button will change the input method to X50s! Please visit the HP Customer support site Rooms is simple to deploy and easy to manage with a one. Is properly connected to your Zoom Account only once legitimate business interest asking. Receipt of purchase of the product or to onboard video devices the information provided by Poly in the power to. To deploy and easy to manage with a user-friendly one touch experience or Australia! Www.Poly.Com or in Australia by calling ( toll free ) 1-800-725-598 the devices begin... To use a USB mouse. ) reasonably foreseeable loss or damage 8-key... A T, the 8-key must be entered using lowercase letters, without any.... Reboot the devices into a Microsoft Teams Rooms is simple to deploy and easy to with! Devices to be managed by the model policies in Poly Lens, see Provisioning devices! Try again to access Polycom IP address on screen great options to pull your virtual meetings the.