Discount cannot be used in conjunction with Free Child Places. Get in touch with our team, Our easyJet holidays chatbot can help you with a range of questions. Please ensure that any instructions provided at safety briefings prior to and during an excursion are adhered to. Find out more on how to spend your credit. Are there any entry requirements I need to be aware of for my destination? This allows you to cancel your holiday online, with the option of a full refund in easyJet holidays credit, or receiving your deposit as easyJet holidays credit and having any further payments refunded to your original method of payment for your booking. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. Our platform helps identify who is on your site and what company they are from using: Reverse IP Lookup. The visa fee is normally US$30, payable in in pounds sterling, US dollars or euros. WebChatbots automate workflows and free up employees from repetitive tasks. Full board this includes three meals a day, your breakfast, lunch and dinner. Building work: Theres a possibility that building work may be taking place as resorts and hotels continue to develop. If you have No, unfortunately you can't reduce your luggage allowance for your easyJet holiday. Wherever we say that a hotel has more than one restaurant, you will typically find that meals included as part of a Bed & Breakfast, Half Board, Full Board and All Inclusive package will be served at the main restaurant (usually buffet-style), unless otherwise stated. Holidays subject to availability. I booked on or later than 1st November 2022. If youre on a beach holiday, a transfer will be automatically included if you book more than 36 hours before travel. Offer applies to all easyJet holiday destinations from applicable UK airports, subject to availability. You can find out more information on our delayed, damaged or lost luggage page. Im 28 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. We've created the following video to guide you through finding and using your easyJet holidays credit. Cocktails, international drinks/brands, premium brands and fruit juices are not available unless stated. Take your time - Payment in instalments with your final balance only due 28 days before your holiday. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. Are there restrictions with the use of sports and watersport facilities/activities? When you arrive at your hotel, you'll need to have your easyJet holidays booking documents ready, and everyone on your holiday will need to show their passport or ID card. Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. Once youve confirmed youre happy add your credit to your account, itll be ready to spend! If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. If you have any questions about our flights or managing your flight as well as info on Youll also find the contact details for our local transfer partner should you have any issues. Group holidays - 25 off per person-25 off per person for groups of over 10 passengers on one booking, minimum spend 2,000 per booking based on the total price . If you want to travel beyond the resorts of Sharm el Sheikh, Dahab, Nuweiba or Taba, or stay for 16 days or more, you will need to get a visa either in advance or else before travelling outside of the resorts. Its important that you do give us the chance to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. Their online chat is also Remember that a European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) only entitles you to basic state medical care in participating countries; it does not cover you for repatriation. Usually these taxes contribute to the local infrastructure and tourism development and are payable locally when checking into your hotel. If youre a British passport holder and youre visiting Morocco for tourism, you wont need a visa for stays of up to three months. Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. I'm60 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidaysProtection Promise. If youre on one of our beach holidays, select the relevant link below for more information on your pick up time for your return transfer to the airport. For more information about financial protection and ATOL Certificates go to: As with all holiday companies, our pricing is demand-led, which means that as more seats are booked on a flight or we see a number of rooms booked in a certain hotel, the price of our holidays can increase - particularly the closer it is to the date of departure. This means it is operated at the discretion of the management, both in bedrooms and public areas. 1. If your group are booked across multiple bookings, we cant guarantee that we will be able to find the same alternative arrangements for all bookings. Maximum of one discount per booking not combinable with any other offer/discount. Alcohol Consumption & Smoking: Local laws may restrict alcohol sale and consumption to individuals of a minimum age, which may be higher or lower than the UK. We know when youre away, your time is precious. I'm flying with one of your partner airlines - where can I learn more about them? Changes are subject to paying any difference in holiday cost. There is no waiting time and you will be taken directly to your accommodation. Selected hotels do ask for a refundable deposit when checking-in. We have no control over the contents of those sites or resources. Find out more about our Twilight Bag Drop service. Booking Conditionsapply. Still need help? This can take several hours, so youll need to be patient until clearance is given, but these types of checks rarely take place on departure. This will normally be a sofa or pull out bed, but the hotel may also put a standard single bed into the room. Unfortunately you wont be able to. WebYour chatbot will deliver a dynamic and personalized experience that your customers will love. Our providers require enough notice in order to arrange and book your transfer, and they cant always guarantee this if a booking is made within a day of travel. While a number of hotels that we work with are able to accept bookings for stag or hen dos, this isnt always the case. You can do this by: If youve been issued with a European Health Insurance Card (EHIC) before 1st January 2021, this will continue to be valid until the expiry date. This means the closer to your planned departure date you cancel your holiday will determine the cancellation charges that will apply: 59 days to 28 days: 60 per person (loss of deposit). You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. Just so you know, your credit can only be used towards an easyJet holiday, and cant be used for a flight only deal with easyJet. The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. WebOur easyJet Chatbot is now available on easyJet.com . If you arrive two hours or more after your flights scheduled departure, youll have to book a new flight. Maximum total size (length + width + height) must be under 275cm. Greet your customers and automatically filter spammy messages. I booked my holidayon or later than 1st November 2022. Chatbot Conversations. Booking Conditionsapply. If we havent contacted you to let you know your holiday cant go ahead, but youre looking to cancel your booking, find out more about your cancellation options as part of our Protection Promise here. See the baggage allowance question for more details. I've got a holiday booked over Christmas or New Year - will the food service be different? How do I change or cancel my tour/activity booking with Musement? BotPenguin is the most well-known and most effective chatbot creator. You can choose to pay the full value of your holiday when you get to the checkout page, or you can pay a deposit to secure your trip (provided youre more than 28 days from departure). If the request youd like to make isnt on the list in our online booking journey, or youve already booked your holiday, you can get in touch with our team to discuss this further. The child age limit can vary by hotel. Self-catering - any meals at your hotel arent included in your package, but you may have some facilities to enable you to cook. If you have a gift card to redeem, youll firstly need to make sure youve logged into your easyJet holidays account. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. If this is important to you, please check the hotels policy on smoking before you book. Will I be covered if I book excursions locally while Im on holiday? Remember to take a copy of your policy with you, especially the emergency assistance contact number. As part of entry requirements for your holiday destination, some countries may require appropriate Covid-19 vaccine status (which may include the need for booster vaccinations), or proof of negative Covid tests. Well apply a discount to the price of your easyJet holidays booking of the difference, plus well give you 5 additional discount per person (excluding infants/free children) meaning you can book with confidence that youll always get the best value with us. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - pleaseget in touch with our teambefore you book. In many of our hotels, the front desk also receives return transfer details so they may also be able to help. That's a promise, All our resources on keeping you and your family safe on holiday. What happens if my flight is delayed or cancelled? If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can add extra bags or sports equipment on the easyJet website or via the app right away. Offer applies to all easyJet holidays with only one adult on the booking from applicable UK airports, subject to availability. You can call our On Holiday Support team and we can advise you on what's best to do. Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer, and is often part of the travel experience. If you're unsure about what you can bring on board, find out more aboutrestricted and unusual items. We'll need to let our transfer partner know and there may be additional costs to take these items. You can do this by: WebAs easyJet is an all-digital airline, getting in touch with a live person is tedious at best. Can I set up a direct debit to pay my holiday balance? We dont support some of the earlier versions of Internet Explorer any more. The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. What are the passport requirements for my destination? Beach holidays from 279pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. Are my payments to easyJet holidays ATOL protected? WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. This will mean in the event of disruption to any of your services, all travellers on your booking will be dealt with in the same way. You can create your personalized chatbot in minutes using their flow builder without writing a single line of code. So if youve already cancelled your booking once, If you change your mind about your holiday, weve got you covered. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can select your seat or book a large cabin bag (subject to availability) on the easyJet website or via the app right away. If your baggage is damaged, lost or delayed during a flight, you must advise a member of our ground crew at the arrival airport as soon as you become aware of the issue. If you're still on holiday, please contact our team and we'll see if we can help you resolve it. Half board plus - this includes two meals a day, normally breakfast and dinner, and typically a glass of wine, beer or soft drink with your meals. What documentation do I need for check-in? Just as is the case at home, if you test positive for Covid-19 on holiday,you will be required to follow local health authority rules. Some bars and restaurants may also not be free of charge. What if easyJet holidays cancels my holiday? This is because hotels price their rooms as doubles, and they dont reduce the rates if they are occupied by a single person. You can find out more on our flying with children page. easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. An easyJet flight made a 360-degree turn to allow its passengers to watch an 'amazing display' of the northern lights as it flew over the northern tip of the UK. WebThe live chat option is available online on the website and travelers can post their queries in the field to connect with EasyJet live person. It's really important that you give us accurate contact details when making your booking. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. If youre a British passport holder, you wont need a visa for stays of up to three months. You can apply for this on the, To claim back any expenses you may have incurred as a result of flight disruption, youll need to complete the, To prepare for your trip abroad and find useful information about safety, health, local laws, natural disasters, political situation, passport and visa requirements visit the, We know it's important to feel protected when booking your holiday. Alcohol: drink responsibly when on holiday. Have your booking reference to hand, go to the. Subject to change without notice. Free Chatbot Platform: BotPenguin. Giving them a call on +44 191 750 4022 A deposit is payable for the free child place at the time of booking - this will be deducted from the final holiday balance. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and / or you fail to comply with all applicable health requirements. Now, its the users turn. the only option I was offered within 10-20 minutes of booking was a Offer only available by phone. Keep this safe as you may be charged a fee if its lost. Microsoft continues to update its new Bing Chat feature for the many people invited to test the chatbot. Tidio. Drift: Best Sales Chatbot. Unfortunately not. Hotels may limit or restrict the service of alcohol according to local laws. If your transfer hasn't arrived by the expected time, you can find the contact details for our local transfer partnerhereor in your 72 hours to go email. If you apply for a card from this date onwards, you will be issued with a new UK Global Health Insurance Card (GHIC) instead of an EHIC. To find and use your easyJet holidays credit, first make sure you're logged into your account(if you received credit for a previous booking, you will need to login using the email address you gave us when booking that holiday) and head to your credit summary pageto see the amount you have available. Book a beach getaway or a city escape to a range of destinations under 500pp. Im 60 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. To pay off your balance, simplylogin to your accountand view your booking, where youll be able to pay an instalment or the full balance of your holiday. Prices are subject to change and holidays/dates are subject to availability. Where can I find information about how I can ensure my safety and wellbeing while Im away? One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. From our Best Price Guarantee to the flexibility to change plans, youre protected, and thats a promise. Generally hotels enforce age restrictions strictly, but there may be occasions when younger children may be seen in the hotel (for example, during private functions, wedding receptions etc). Offers will require a minimum stay and apply to a particular day/days of the week. You can do all of this through your easyJet holidays account. If youre travelling to Hurghada (HRG), you will need to purchase a visa to enter Egypt. Your large cabin bag needs to fit in the overhead locker. Yes, we're a proud member of ABTA! If you would like to proceed, you canget in touchwith our team. If youd like to visit particular attractions, we recommend that you check their availability in resort as they may have to close at short notice because of the weather or for routine maintenance. If youve recently returned from your holiday and wish to make a complaint, please fill in our contact form with the necessary details. Please be patient if this happens. If this is available for your holiday, youll be offered the chance to do so on our pick your extras page of our booking journey. Eco-Certified means the hotel has obtained certification that meets the Global Sustainable Tourism Council (GSTC) standard. Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. Why cant you provide a transfer if I book within 36 hours of departing on my holiday? How do I use my easyJet holidays voucher or add a promo code? If you have a question about a flight only voucher, please visit the airline help centre. You can reach our team on+44330 551 5160- please have your seven digit easyJet holidays booking reference ready. Whats the luggage allowance on an easyJet holiday? You can find out more about claiming EC261 compensation here, and expenses as a result of flight disruption here. Offer can be changed/withdrawn without notice. All of customers should receive their booking confirmation email and documents shortly after booking their holiday - check your junk/spam folder if you can't see this in your inbox. You'll be given the option to make a payment, where you can choose to pay with either your easyJet holidays credit or by card. As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. Here the weather and statement variables contain spaCy tokens as a result of passing each corresponding string to the nlp() function.. Save and close your file. While all holidays include 23KG per person (excluding infants aged 0-2 years, unless they have their own seat), you don't have to take your full allowance - or any bags at all! If a suitable alternative flight cannot be found, then unfortunately we will cancel your holiday and process a refund straight away. You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. Offer may be changed or withdrawn without notice. What does an all-inclusive holiday include? Im in resort and Ive got an issue with my holiday who can I contact? These visas are valid for stays of up to three months. Electricity: Depending on your location, there may be blackouts. What if I test positive for Covid-19 on holiday? Will my hotel room have air conditioning and can I control it? Paying any difference in holiday cost if we can advise you on what 's to. Your breakfast, lunch and dinner a gift card to redeem, youll have to book a new flight a. 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