State of California Department of Veterans Affairs December 31, 2022. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. General Information: 800-952-5210. Fiscal Operations provides budget, accounting, and central cashiering services. Infrastructure Services maintains the desktop and network services, and phone services. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream In this post, we assess and make recommendations on the Governors budget proposal to permanently fund the operations of the Organizational Improvement Office (OIO) in the Department of Consumer Affairs (DCA). Summer Law Clerk Program. Many investigations are initiated as a result of complaints from consumers. The 103 NP application implements the provisions of AB 890 (Wood, Chapter 265, Statutes of 2020) which created two new categories of NP that can function within a defined scope of practice without standardized procedures. Click here for more information: https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, CSLB urje a los propietarios de viviendas a contratar contratistas con licencia despus de los daos causados por la tormenta, Despus de una series de tormentas con vientos y lluvias que afectaron California, la junta estatal de licencias de contratistas (CSLB, por sus siglas en ingls) les recuerda a los propietarios de casa que usen personas con licencia para cualquier reparacin arriba de los $500. She was Asset Manager at the Oakland Housing Authority from 2015 to 2017. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. His work at BCSH focuses on matters related to the Interagency Council on Homelessness. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. Kimberly Kirchmeyer Director. The OSFM provides for fire prevention by enforcing fire-related laws in state-owned or operated buildings, investigating arson fires in California, licensing those who inspect and service fire protection systems, approving fireworks as safe and sane for use in California, regulating the use of chemical flame retardants, evaluating building These units provide legal services to the Department's Executive staff and to all DCA entities. The Civil Rights Department (CRD) is the state agency charged with enforcing Californias civil rights. Jill also spent ten years in private practice with Jacobson Markham L.L.P., working as a litigation paralegal and then associate attorney on litigation matters involving business, construction, and agriculture. Linda Janssen was appointed on August 2, 2021. Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. TTY: 1-800-326-2297. 1T TeU[a6NXC7}B%pRH8U tldLrVPds..p 5EXk67"(L 70_ 1`@)DPk]K$`"DJ(S`q"m=E. Visit our Industry page for information on licensure requirements or use our Auto Shop Locator to find a licensed shop near you. California Attorney General: (800) 952-5225. It consists of Business Services, Human Resources, and Fiscal Operations. Before sharing sensitive information, make sure youre on a federal government site. Office of Financial Technology Innovation, VacantDeputy CommissionerConsumer Services, Marchael KellyDeputy CommissionerSupervision and Registration of New Covered Persons, J. Elizabeth SmithDeputy CommissionerCommunications, Mary Ann SmithDeputy CommissionerEnforcement, Melinda LeeDeputy CommissionerDebt Collector Licensing, Mona ElsheikhDeputy CommissionerFinancial Services, Robert VenchiaruttiDeputy CommissionerMoney Transmitters, Sheila OliverDeputy CommissionerMortgage Lending Office, One Sansome Street, Suite 600San Francisco, CA 94104-4428, 300 S. Spring Street, Suite 15513Los Angeles, CA 90013-1259(213) 897-2085(866) 275-2677, 320 West 4th Street, Suite 750Los Angeles, CA 90013-2344(213) 576-7500(866) 275-2677, 1455 Frazee Road, Suite 315 25 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<72655F9080E5564DBA890BD1FF9DA9B7>]/Index[25 284]/Info 24 0 R/Length 154/Prev 149597/Root 26 0 R/Size 309/Type/XRef/W[1 3 1]>>stream She served as Acting Deputy Secretary for External Affairs since December 2021 and as Senior Advisor at the Business, Consumer Services and Housing Agency since 2020. He earned a Juris Doctor degree from the University of Southern California School of Law. She has served as a Chief Operations Officer for Corazon Latino Inc., a nonprofit she helped launch to empower diverse communities through social, environmental, health, and conservation initiatives. Learn more about your rights as a consumer and how to spot and avoid scams. Previously, Egawa was chief counsel at the California Department of Tax and Fee Administration from 2017 to 2019. These professionals provide a wide range of support services including human resources, information technology, investigations, professional examinations, training, strategic planning, budgeting, and more. There are currently more than 2.4 million practitioners licensed by the DCA. Lila Mirrashidi is the Deputy Secretary of Business and Consumer Relations, where she works closely with BCSH departments that oversee the alcoholic beverage industry, the cannabis industry, horse racing and the licensing of more than 250 types of professionals. Department of Housing and Community Development. Laurance Lee is an Assistant Deputy General Counsel for the Business, Consumer Services and Housing Agency. The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. Hearing Impaired: 800-326-2297. This would provide another opportunity for the Legislature to monitor the outcomes of OIO to ensure it is improving the efficiency and the operations of the boards and bureaus. Website Contact. He has more than 14 years of state service all with BAR and has held various managerial positions within the Bureaus Field Operations and Enforcement Division. Online application and index of positions available for Board & Commission appointments. Brian Skewis is the Budget Manager at the California Business, Consumer Services and Housing Agency (BCSH). The site is secure. Publications are free to the public and are made available on the department's website. For the complete list, see the Departments Licensees page. He served as deputy chief at the California Victim Compensation and Government Claims Board in 2007 and at the California Department of Consumer Affairs Bureau for Private Postsecondary and Vocational Education from 2004 to 2007. endstream endobj startxref The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. California Department of Financial Protection & Innovation Website: California Department of Financial Protection & Innovation. Application Services maintains the Consumer Affairs System and the Applicant Tracking System databases that form the core of DCA's business processes. Erica Gonzalez was appointed Deputy Secretary of Equity and Strategic Initiatives at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in September 2021.Gonzalez has been Vice President of Student and Family Supports atPueblo Nuevo Education and Development Group since 2018. San Diego, CA 92108 The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. Deputy Commissioner Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. The EEO Office also promotes affirmative action for people with disabilities and works to prevent and eliminate discriminatory practices through policy implementation, training, education, and outreach. While there, she integrated data and research into critical HCD priorities, led HCDs role in shaping the Governors Executive Order on state-owned excess sites, and actively participated as one of the leaders in the development of Homekey, which led to more than 6,000 units of permanent and interim supportive housing across the state. Visit the announcement page for more information. Director Cristian Ahumada, LA City Council member Mitch OFarrell, California HCD Director Gustavo Velasquez, BCSH Deputy Secretary Dhakshike Wickrema. (L to R) CalHFA Executive Director Tiena Johnson Hall, HCD Deputy Director Jennifer Seeger, BCSH Secretary Lourdes Castro Ramirez, Governor Gavin Newsom, HCD Director Gustavo Velasquez, DRE Doug McCauley, BCSH Deputy Secretary Sasha Kergan and BCSH Assistant Secretary Myles White. Before working at the Department of Finance she served as a budget analyst at the Department of Health Care Services, and as staff for the American Recovery & Reinvestment Act Task Force in the Office of the Governor. The Department of Housing and Community Development promotes safe, affordable housing by administering programs that provide grants and loans for affordable housing development. Sign up for email updates from DCA Boards and Bureaus. Currently, 11 boards and bureaus are projected to have special funds become insolvent in 2024-25. She earned a Master of Arts degree in public administration from the University of San Francisco. Veterans Board Executive Officer. hbbd```b`` "7HxDb R:D"3@0"ecA$#{@X"@d@-XdBLBf,LIAI`LL$%GIjsGe% + endstream endobj startxref 0 %%EOF 308 0 obj <>stream Prior to joining BCSH, Tiffany worked at the Department of Finance since 2014, where she was a Principal Program Budget Analyst. Special Funds That Would Fund the Proposal Are Nearing Insolvency. The new DCA logo represents the next chapter and future of the Department, accompanied by a new strategic plan. The three boards created that year were later consolidated into what is now the Medical Board of California. rJxjA?gy~Z ExPgR1< S1;u `N{ -1@R5zy`Y>Pj i4` *YFU\@U$M:] F*N2bIC@UP Toggle navigation OPENDATA GOV US. OIO has operated under its current authorized funding and position levels since 2020-21. As such, it is unclear if the additional resources would lead to increased outcomes. Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. As deputy chief, Janssen oversees BARs Licensing, Records Management, and Program Support Branch; Administration Branch; and Consumer Assistance Program. He has also worked as a spokesperson at the California Department of Corrections and Rehabilitation, and as the local Morning Edition host/producer at Capital Public Radio. Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. Kergan has held several roles at the California Department of Housing and Community Developments Division of Housing Policy Development since 2017, including Housing Policy Specialist, Housing Policy Manager and Data and Research Unit Chief . BreEZe only accepts credit card payments for American Express, Discover, MasterCard, and Visa. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. Client Services provides public sales (licensee information), customer liaison, and production support. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. In addition, we recommend that the Legislature approve the funding on a three-year basis (rather than on an ongoing basis as proposed by the Governor). Prior to his appointment, Thomas managed BAR's Enforcement Operations Branch. The Controlled Substance Utilization Review and Evaluation System (CURES) fee will decrease from $11 to $9 annually for licenses expiring on and after July 1, 2023. The Affordable Housing Sustainable Communities (AHSC) Program funds land-use, housing, transportation, and land preservation projects to support infill and compact development that reduce greenhouse gas ("GHG") emissions. . She also holds a Bachelor of Arts degree in Social Science and Criminal Justice from California State University, Sacramento. Annie served as the Marketing and Outreach Director at the Health Professions Education Foundation in 2018 and was a Program Associate at The California Endowment from 2013 to 2018. Welcome to the California Department of Consumer Affairs. In addition, Solid offers strategic planning assistance, process improvement, and more. Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. Look up a license with other BCSH licensing entities: California Interagency Council on Homelessness. The Division of Investigation is the law enforcement and investigative branch of DCA. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses. System for Award Management (SAM) Entities; DCA licensed professionals are being targeted by a new scam. DCA provides a variety of centralized administrative and other services to its boards and bureaus. ORGANIZATION CHART. Prior to her appointment, Janssen managed BAR's Administration Branch. Mr. Heimerich serves as the advisor to the Secretary on external affairs, communications and media issues pertaining to the Agencys departments, boards, bureaus and commissions. The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. The Office of Administrative Services provides accounting, business, personnel, and budget services. The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. Bureau of Consumer Protection. OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. The DCA provides the public with information on safe consumer practices, in an effort to protect the public from unscrupulous or unqualified people who promote deceptive products or services. The Consumer information Center is DCA's information resource center for consumers and licensees. The .gov means its official. Tiffany Garcia is the Deputy Secretary of Fiscal Policy and Administration. Teresa Starks. h[mo8+w I"]ghS;%9[t+2gC!GB Piccione has worked more than 22 years in public service. It provides for the delivery of digital government services through the oversight of statewide IT strategic planning, project delivery, procurement, policy and standards, and enterprise . Dorais also served in multiple positions at the California Department of Consumer Affairs Bureau of Automotive Repair from 1995 to 2004, including bureau chief and deputy chief. Sonia Rangel is an Senior External Affairs Manager for the Business, Consumer Services and Housing Agency. BCSH Secretary Lourdes Castro Ramrez and BCSH Deputy Secretary Sasha Kergan met with US Treasury Deputy Secretary Wally Adeyemo and community members in Compton, CA, regarding opportunities to leverage state and federal funding to assist renters, expand homeownership and accelerate affordable housing construction. Forgot User ID? He obtained a bachelor of arts degree from the University of California, Davis. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. hbbd```b``"WH>S"ALB R| XD2 I EG,K"D.38]5j^f!$%GIjsG"?w "= There are three Smog Check station license types. The Department of Consumer Affairs' Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. Jan 2010 - Apr 20155 years 4 months. By the late 1920s, the Department of Vocational and Professional Standards was responsible for licensing or certifying accountants, barbers, cosmetologists, dentists, embalmers, optometrists, pharmacists, physicians, and veterinarians. Prior to joining BCSH, Laurance was a community lawyer at Legal Services of Northern California. DOI field investigations frequently involve allegations of the illegal use and theft of drugs, sexual misconduct, quality-of-care issues, and unlicensed activity. This is especially notable as the additional costs would be borne by the boards and bureaus, several of which have funds that are structurally imbalanced. A few members of the incredible Department of Consumer Affairs team3500 staff members strongworking in consumer protection through the licensing of 3.4 mil professionals across 280 license types, from accountants to pharmacists to speech pathologists. California Department of Consumer Affairs. Division staff also advise the director on public policy affecting consumers, as well as on any proposed regulations that impact the health, safety, and welfare of Californians. Lamp Station a registered ARD that is licensed to test, inspect, adjust, and repair all lamps and related electrical systems on vehicles. See Full Org Chart. Before joining BCSH, he served in various roles within the California Department of Consumer Affairs (DCA) from 2009 to 2020, including Budget Manager. While there, she worked on key public education and outreach efforts such as the 2020 Census, COVID-19, water conservation, and the CalEITC. BreEZe enables consumers to verify a professional license and file a consumer complaint. Previously, she served as deputy legislative secretary in the Office of Governor Gavin Newsom in 2019 and in the Office of Governor Edmund G. Brown Jr. dating back to 2016. https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, https://thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, https://www.dca.ca.gov/about_us/ab2113.shtml. Deborah Hoffman. Gonzalez earned a Master of Public Policydegree from theHarvard Kennedy School of Government. She held several positions in the Office of Governor Edmund G. Brown Jr. from 2011 to 2013 and in the Office of First Lady Maria Shriver from 2007 to 2011. Organization Chart. Read more about FOIA. Analyze, draft, negotiate . Legal Office lawyers provide legal analysis and opinions on laws, issues, proposed legislation, government contracts, employer-employee matters, the Open Meetings Act, the Public Records Act, and the Information Practices Act. Consumer Resources. Barstow SNF Administrator. Division staff attend all board and bureau meetings to identify, analyze, and monitor policy issues, as well as other matters of interest. Vacant. BreEZe enables consumers to verify a professional license and file a consumer complaint. 1500. Sacramento, California Area. The highest priority of the Bureau of Consular Affairs is to protect the lives and serve the interests of U.S. citizens abroad. In support of this mission, BAR provides a wide range of services: 1 Pursuant to AB 471 (Low, Chapter 372, Statutes of 2021), vehicle safety systems licenses will replace lamp and brake licenses, effective January 1, 2024. She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. Victoria L. Gonzalez-Gerlach was appointed by Governor Newsom as Deputy Secretary of External Affairs in May 2022. Kergan earned a Masters Degree in Urban Planning from the University of California, Los Angeles and a Bachelors Degree in Urban and Community Development from the University of California, Berkeley. View Email Formats for State of California - Department of Consumer Affairs. This unit created and maintains several consumer handbooks and guides, including California Tenants: A Guide to Residential Tenants and Landlords Rights and Responsibilities; The Small Claims Court: A Guide to Its Practical Use; and more than 30 consumer-oriented legal guides. In response, OIO utilized temporary help and modified its approach to working with the department, boards, and bureaus to operate within its existing levels over the past three years. OIO does not directly charge the entities for the services it provides them. She had previously been Deputy Commissioner of DBOs Legal Division, and prior to that served as Deputy Commissioner of Business Regulations at the Department of Corporations. Reduce Funding and Positions to Match Current Levels on a Limited-Term Basis. 1914 0 obj <>/Filter/FlateDecode/ID[<19D47EF262FC6E44BDDA7EEF5FDC71AE><553CFA7E4A943E43907BA784BA8F95BE>]/Index[1775 295]/Info 1774 0 R/Length 133/Prev 167102/Root 1776 0 R/Size 2070/Type/XRef/W[1 3 1]>>stream Annie earned a Master of Public Administration degree from the University of San Francisco and a Bachelor of Arts degree from Cal Poly San Luis Obispo. On October 17, 2022, Governor Gavin Newsom announced the State of Emergency, and associated Executive Orders N-39-20 and N-75-20, will end on February 28, 2023. Dhakshike has more than 15 years of experience in addressing homelessness in the public, private and nonprofit sectors. We recommend that the Legislature reduce the proposed funding and positions to match the current authorized levels of $894,000 and five positions. For example, OIO should be able to translate reducing licensee application processing time lines into personnel hours that result in cost savings, or OIO should be able to report on the extent to which savings have been redirected to the boards and bureaus other priorities. The California Department of Social Services is one of 16 departments and offices in the California Health and Human Services Agency. In June 2013, OPES implemented a new master contract with PSI Services LLC, resulting in cost savings of 10 percent for its clients that use the contract. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Bill Thomas was appointed on April 18, 2022. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. Sacramento, CA 95815 (916) 561-8704 . The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. For more information about CURES, visit: https://oag.ca.gov/cures. In addition, these entities license certain businesses, such as auto repair facilities. Together, DCA protects and serves consumers in many ways: DCA is committed to supporting the core mission of consumer protection, which is shared by all its boards and bureaus. Expedited Licensure for Refugees, Asylees, and Holders of Special Immigrant Visas, Refugees, Asylees, and Holders of Special Immigrant Visas who apply for licensure by DCA boards and bureaus may seek an expedited licensure process. During his eight years there, he litigated civil rights cases on behalf of individuals experiencing homelessness, defended numerous tenants from eviction, and maintained healthcare and public benefits access for Sacramento residents. Accordingly, the Legislature will want to apply a higher bar to spending from these funds. As deputy chief, Thomas oversees BARs Northern California Field Operations and Enforcement Branch, Southern California Field Operations and Enforcement Branch, Enforcement Operations Branch, and Forensic Documentation Program. Looking for legal documents or records? DCA Allocates Cost of Certain Services Through Pro Rata. She has also worked at Shelter Partnership, a nonprofit focused on public policy and advocacy related to homelessness and affordable housing, and for the World Banks Poverty Alleviation, Health Services and Social Development sectors. The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. She previously served as the Director of Policy and Senior Policy Advisor for San Antonio Mayor Ron Nirenberg from 2017-2020, where she worked on policy initiatives and community engagement efforts focused on affordable housing, homelessness, comprehensive planning and equitable development. Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . Decisions and practices in contracting and purchasing goods and Services - Department of Consumer Affairs DCA! Licensing entities: California Department of Consumer Affairs ( DCA ) breeze Online Services of 16 Departments and in. Bcsh, laurance was a Community lawyer at Legal Services of Northern.... And future of the Bureau of Consular Affairs is to protect the lives serve! 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